Authenticity Guarantee

Our Promise to You

At Shimmer and Shawls, authenticity is at the heart of everything we do. Every pre-owned luxury piece in our collection is sourced exclusively from trusted, reputable suppliers who share our commitment to integrity and quality.

Third-Party Authentication

We do not rely solely on our own assessment. Eligible items come with third-party authentication certification, providing you with an independent, unbiased verification of your purchase. This means you can shop with complete confidence knowing your item has been evaluated by authentication experts.

Which Items Include a Certificate of Authenticity?

We include a Certificate of Authenticity (COA) from our third-party authentication partner with the following:

  • All bags and wallets — regardless of price, due to the high counterfeit risk in this category
  • All other pre-owned luxury items priced at $250 or above — including accessories, sunglasses, and other authenticated pieces

Items priced below $250 in other categories are sourced from verified, reputable suppliers and meet our strict quality and authenticity standards, though a COA is not included.

How We Source

We are selective about where our pieces come from. Our sourcing process includes:

  • Partnering only with established, reputable suppliers with proven authentication standards
  • Verifying the provenance and condition of every item before it enters our collection
  • Maintaining detailed records and documentation for every piece we carry

What's Included With Your Purchase

For COA-eligible items, your purchase ships with:

  • A Certificate of Authenticity (COA) from our third-party authentication partner
  • Detailed item description and condition notes
  • Photographic documentation on file

Our Guarantee

We stand behind every item we sell. If you ever have a question about the authenticity of your purchase, we are here to help. Please note that the COA must be returned with the item in the event of an approved return.

Questions?

Reach out to us anytime at customercare@shimmerandshawls.com — we are happy to provide additional documentation or answer any questions about your item.