Contact Us
We’d love to hear from you.
Whether you have a question about a product, need assistance with an order, would like additional photos or measurements, or simply want to learn more about an item, we’re here to help.
At Shimmer & Shawls, we believe in providing personalized customer service and strive to respond to all inquiries as quickly as possible.
Customer Care
📧 Email: customercare@shimmerandshawls.com
We aim to respond to most inquiries within 1–2 business days.
Before You Purchase
If you have questions regarding an item’s authenticity, condition, measurements, materials, inclusions, or documentation, we encourage you to contact us before making a purchase. We are always happy to provide additional information whenever possible.
Order Support
For assistance with an existing order, please include your order number in your message so we can better assist you.
Business Inquiries
For partnership opportunities, collaborations, media inquiries, or other business-related matters, please contact us at:
📧 customercare@shimmerandshawls.com
You can also reach us using the contact form below. We look forward to hearing from you.
Follow Us
We’d love to connect with you on social media.
Follow us for new arrivals, styling inspiration, product highlights, behind-the-scenes content, and updates from Shimmer & Shawls.
📷 Instagram: @shimmerandshawls
📘 Facebook: Shimmer & Shawls
Thank You
Thank you for supporting Shimmer & Shawls, a woman-owned and veteran-founded small business. We appreciate the opportunity to serve you and look forward to assisting you.